Privacy Notice

The Learning Tree Partnership

PRIVACY NOTICE

At The Learning Tree Partnership, we want everyone who supports us, or comes to us for support, to feel confident and comfortable with how any personal information you share with us will be looked after or used. This Privacy Policy sets out how we collect, use and store your personal information (this means any information that identifies or could identify you).

1. Who we are

Here at The Learning Tree Partnership we are committed to protecting your privacy, and promise to respect your personal information and do all we can to keep it safe. We aim to be clear about how we obtain your details and only process them in ways we believe you would reasonably expect. This includes not selling or sharing personal details with third parties for the purposes of their marketing.

In the UK, Data Protection is governed by UK General Data Protection regulation (UK GDPR) and the Data Protection Act 2018  This means that we are responsible for, and control the processing of, your personal information. 

For further information about our privacy practices, please contact us by:

•        Writing to The Learning Tree Partnership, 32-34 Guthrie Port, Arbroath, DD11 1RN

•        Calling us on 01241 230561

•        Emailing to info@thelearnigtree.org.uk

2. How we collect information about you

We collect information in the following ways:

When you give it to us DIRECTLY:

When you make an enquiry about our services or projects, make a donation to us, apply for a job or volunteering opportunity or otherwise provide us with your personal information.

This includes contact via telephone, email, post or text to The Learning Tree Partnership, visits to our website, engaging with us via social media channels or in person.

When you give it to us INDIRECTLY:

For example, your information may be shared with us by independent fundraising sites such as Just Giving or the Big Give when you give a donation. These organisations will only share information if you have given consent for them to do so.

When other organisations have permission to share or it is available PUBLICLY

In addition to the details you give us, we may seek further information about you that is publicly available from external sources. The information we get from other organisations may depend on your privacy settings or the responses and permissions you give, so you should check them regularly.

This information comes from the following sources:

Social media

Depending on your settings or the privacy policies for social media and messaging services like Facebook, WhatsApp or Twitter, we might have permission to access information from those sources. We will not add this information to your personal details.

Other information that is available publicly

This may include information found in publicly available sources such as Companies House, LinkedIn, OSCR and information that has been published in reputable media.

3. What personal information we might collect from you

If you support us – for example, make a donation, volunteer, take part in an event – we will usually collect:

• Your name
• Your contact details, including postal address, email, telephone numbers along with your preferences as to which of these we should use to contact you in the future
• Your date of birth
• Bank account details if you make a regular donation by direct debit or standing order
• Your gift aid status
• Any other personal information you choose to share with us

4. How do we use this information?

We will use your personal information to:

• Provide you with the information, resources or services you have requested
• Administer your donation, including processing Gift Aid
• Ensure we know how you prefer to be contacted
• To keep a record of your relationship with us
• Where you volunteer with us, to administer the volunteering arrangement

We may also use your personal information to:

• Contact you about our work and how you can support The Learning Tree Partnership
• Invite you to participate in surveys or research

5. Legal bases for processing your data

Consent

From 25.05.18 we will process any new personal data based on the consent you have given us.

Legitimate interest for existing supporters

If you are an existing supporter, we will use your support for us over the previous three-year period as a legitimate interest reason to continue sending you the communications you receive from us. This includes if you have made a donation or updated us with new information to help us send you the right communications for your needs. If you have previously asked us not to contact you, we will continue to respect your wishes.

Legitimate interest for potential supporters

We may rely on legitimate interest:

• If you publicly share information about your interests and concerns that overlap with an area or activity of The Learning Tree Partnerships work
• If we identify you as a match to our work during our research to locate new supporters, through our use of publicly available information.

We would use any information we gather to help us plan an appropriate approach, such as a meeting or an event invitation, where we could share further information about The Learning Tree Partnership and explore your interest and opportunities for support.

Opting out

You can change or stop what you receive from us by contacting us by phone, email or in person at the contact details above

6. Protecting your personal information

The security of your information is very important to us. We ensure that there are appropriate controls and procedures in place to protect your personal details.

We will do this by:

• Keeping your information stored in a secure place which is only accessible to people who are entitled to use this information in their course of work for The Learning Tree Partnership
• Not leaving your information open or unattended and in view to unauthorised people

Unfortunately, the transmission of information using the internet is not completely secure. Although we do our best to protect your personal information sent to us this way, we cannot guarantee the security of data transmitted to our site.

We undertake regular reviews of who has access to information we hold to ensure that your details are only accessible by appropriately trained and authorised staff.

7. Keeping your information up to date

When possible, we use publicly available sources to keep your records up to date and accurate. We also take appropriate measures to ensure that information is only kept for as long as necessary and only for the purpose for which it was given.

However, we would really appreciate it if you let us know if your contact or personal details change, as this gives us consent to use the updated information and continue to communicate with you.

How long we will keep your information for:

• we will hold your personal information on our systems for as long as is necessary to carry out the activity relevant to your interaction with us
• we will keep a record of any donations you have made for at least seven years
• If you ask us to cease communications with you, we will keep a record of your contact details and appropriate information to enable us to comply with your request.

8. Right of access

You have the right to ask for a copy of the information we hold about you. If there are any discrepancies in the details we provide, please let us know and we will correct them.

If you want to access your information, send a description of the information you want to see and proof of your identity by post to The Learning Tree Partnership, First Floor, 8 Grant Road, Arbroath, DD11 1JN. We do not accept these requests by email, so we can ensure that we only provide personal information to the right person.

9. Changes to this notice

We may change this Privacy Notice from time to time. If we make any significant changes in the way we treat your personal information, we will make this clear on The Learning Tree Partnership website and/or by contacting you directly.